Terms and Conditions

Welcome to Wireless4ALL. By using our services, visiting our locations, or purchasing any product through us, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Company Overview

Wireless4ALL, founded in 2019, brings over 15 years of cellular expertise to every customer interaction. Our mission is to connect communities by providing access to America’s Best Network—one device at a time. Whether you’re tech-savvy or new to mobile technology, we’re here to offer personalized solutions that fit your communication needs.

2. Service Commitment

We are an authorized retailer for Cricket Wireless, offering mobile devices, accessories, and wireless plans tailored to your lifestyle. Every customer is welcomed with our signature greeting:
“Hello! Welcome to Cricket, what brings you in today?”
Our six convenient locations in Raleigh, Durham, and Knightdale ensure that friendly, face-to-face support is always nearby.

3. Customer Responsibilities

By engaging with our services, you agree to:

  • Provide accurate and up-to-date personal information.

  • Use our services for lawful purposes only.

  • Abide by the terms set forth by Cricket Wireless and any third-party service providers.

4. Returns, Exchanges, and Warranties

All returns and exchanges must comply with the return policy provided at the time of purchase and are subject to device condition and manufacturer guidelines. Devices may include manufacturer warranties, which are honored through the respective brand.

5. Privacy Policy

We respect your privacy. Any personal information collected is used solely for the purpose of providing and improving your service experience. We do not sell or share your information with third parties without consent, except as required by law.

6. Limitation of Liability

Wireless4ALL shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or products, including but not limited to data loss, service interruptions, or device malfunctions.

7. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website or made available in-store. Continued use of our services constitutes acceptance of any revised terms.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact your nearest Wireless4ALL location or speak to a store representative.

9. Final Note

At Wireless4ALL, we live by the belief:
“People who come to Cricket, stay with Cricket.”
We’re proud to keep you connected—today, tomorrow, and always.